How to Apply for LIHEAP in Fort Worth

The Low Income Home Energy Assistance Program (LIHEAP) is a federally funded initiative designed to help eligible households in Fort Worth and across Texas manage the costs of heating and cooling their homes. For many families, energy bills represent a significant portion of monthly expenses—especially during extreme summer heat or winter cold snaps. LIHEAP provides direct financial assistance to reduce these burdens, prevent utility shutoffs, and promote energy efficiency. In Fort Worth, where temperatures regularly exceed 100°F in summer and can dip below freezing in winter, access to reliable and affordable energy is not a luxury—it’s a necessity. Understanding how to apply for LIHEAP in Fort Worth empowers residents to secure critical support, protect their health, and maintain stable living conditions. This guide offers a comprehensive, step-by-step walkthrough of the application process, along with best practices, tools, real-world examples, and answers to frequently asked questions.

Step-by-Step Guide

Applying for LIHEAP in Fort Worth involves a series of clear, actionable steps. While the program is administered through local agencies under the Texas Department of Family and Protective Services (DFPS), the process remains consistent across the region. Follow these steps carefully to ensure a smooth and successful application.

Step 1: Confirm Eligibility

Before beginning the application, verify that you meet the basic income and residency requirements. LIHEAP eligibility is primarily based on household income, which must be at or below 150% of the federal poverty level. For 2024, this translates to an annual income of approximately $44,490 for a household of one, $60,120 for a household of two, and increases by roughly $15,630 for each additional household member. These figures are subject to annual adjustment by the U.S. Department of Health and Human Services.

In addition to income, applicants must be residents of Texas and have an active utility account in their name—or be responsible for paying the utility bill—even if they are not the leaseholder or homeowner. This includes renters, homeowners, and those living in mobile homes. Households receiving Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), or Supplemental Security Income (SSI) are automatically eligible and may be prioritized for assistance.

Step 2: Gather Required Documentation

Prepare all necessary documents before submitting your application. Missing or incomplete paperwork is the most common reason for delays or denials. Required documents typically include:

• Proof of identity for all household members (driver’s license, state ID, birth certificate, or passport)
• Proof of residency (current utility bill, lease agreement, or property tax statement)
• Proof of income for all working adults in the household (pay stubs from the last 30 days, recent tax returns, unemployment statements, Social Security award letters, or child support documentation)
• Proof of energy costs (current heating or cooling bill, or a letter from the utility provider showing account status and balance)
• Proof of citizenship or eligible immigration status (if applicable)

Ensure all documents are current, legible, and unaltered. Photocopies or digital scans are acceptable if submitted through online or mail channels. If you are unable to produce certain documents due to extenuating circumstances (e.g., lost records, homelessness), contact your local LIHEAP provider for alternative verification options.

Step 3: Locate Your Local LIHEAP Provider

LIHEAP in Fort Worth is delivered through a network of community-based organizations approved by the state. These agencies are responsible for intake, verification, and disbursement of benefits. The most reliable way to find your provider is to visit the Texas Health and Human Services Commission (HHSC) website and use their provider locator tool. Alternatively, you can search for “LIHEAP Fort Worth provider” in your preferred search engine.

Common LIHEAP service providers in Fort Worth include:

• North Texas Food Bank (Energy Assistance Program)
• United Way of Tarrant County
• Fort Worth Housing Solutions
• Community Action Partnership of Tarrant County
• Goodwill Industries of North Texas

Each provider may have slightly different office hours, application methods, and intake procedures. It’s important to confirm which agency serves your specific zip code, as some serve only certain neighborhoods or counties within the metro area.

Step 4: Choose Your Application Method

LIHEAP applications in Fort Worth can be submitted in three ways: online, in person, or by mail. Each method has advantages depending on your circumstances.

Online Application: The fastest and most convenient method. Visit the HHSC website or your chosen provider’s portal to complete the digital form. You will be prompted to upload scanned copies of your documents. Online applications are processed within 5–7 business days. Ensure you have access to a stable internet connection and a device with a camera or scanner.

In-Person Application: Ideal for individuals who need assistance filling out forms or have complex household situations. Visit your local LIHEAP office during business hours. Staff will guide you through the process, review your documents, and answer questions on the spot. Bring all materials with you. Wait times may vary, so consider arriving early or scheduling an appointment if offered.

Mail Application: Available for those without internet access or mobility challenges. Download the official LIHEAP application form from the HHSC website, complete it by hand or print and fill out, then mail it along with copies of your documents to your designated provider’s address. Allow 10–14 days for processing. Always use certified mail with return receipt requested to confirm delivery.

Step 5: Submit Your Application

Once your documents are prepared and your preferred submission method is selected, complete and submit your application. Double-check that all fields are filled out accurately, including your full legal name, Social Security number, address, phone number, and utility account information. Incomplete applications will be returned, causing delays.

If applying online, you will receive an automatic confirmation email with a reference number. Keep this number for future inquiries. For in-person or mail submissions, request a receipt or tracking number. Retain copies of everything you submit.

Step 6: Await Notification and Follow Up

After submission, your application enters a review phase. During this time, your provider may contact you to request additional information or schedule an interview. Response times vary by season—applications submitted during peak demand (late fall and early spring) may take longer to process.

You will be notified by mail, email, or phone regarding the status of your application. If approved, you’ll receive a notice detailing the amount of assistance awarded and how it will be applied to your utility account. The payment is typically sent directly to your utility provider, not to you personally. If denied, the notice will include the reason and instructions for appealing the decision.

Step 7: Receive and Confirm Assistance

Once your benefit is processed, allow 7–10 business days for the utility company to apply the payment to your account. Check your next bill to confirm the credit has been applied. If you don’t see the adjustment, contact your utility provider and reference your LIHEAP case number. Keep records of all communications.

Some providers also offer additional services, such as energy efficiency upgrades, weatherization assistance, or bill payment counseling. Ask your LIHEAP representative if you qualify for these complementary programs.

Best Practices

Applying for LIHEAP successfully requires more than just completing forms—it demands strategy, timing, and awareness. Follow these best practices to maximize your chances of approval and avoid common pitfalls.

Apply Early

LIHEAP funding is limited and distributed on a first-come, first-served basis. Waiting until your bill is overdue or your service is threatened significantly reduces your odds of receiving aid. The best time to apply is during the off-season—late spring or early fall—when demand is lower and funding is more abundant. Don’t wait for a crisis to act.

Be Honest and Accurate

Intentionally misrepresenting income, household size, or residency status is considered fraud and can result in criminal penalties, disqualification from future benefits, and repayment of funds. Always report accurate information. If your income fluctuates, provide documentation for your average earnings over the past three months.

Update Changes Promptly

If your household composition, income, or address changes after submitting your application, notify your LIHEAP provider immediately. Failing to report changes may result in overpayment, which must be repaid, or loss of eligibility for future assistance.

Communicate with Your Utility Provider

Even while applying for LIHEAP, maintain communication with your energy company. Many providers offer payment plans or hardship programs that can prevent shutoffs while you wait for assistance. Inform them you’ve applied for LIHEAP—they may be able to pause disconnection proceedings during review.

Keep Records

Document every interaction: dates of calls, names of representatives, emails sent, and copies of submitted documents. If your application is denied or delayed, having a paper trail is essential for appeals or escalation.

Consider Co-Applying for Other Programs

LIHEAP applicants are often eligible for other forms of assistance. Ask your provider about connecting with SNAP, Medicaid, WIC, or the Lifeline program for discounted phone/internet service. Many agencies offer “one-stop” enrollment to streamline access to multiple benefits.

Plan for Future Seasons

LIHEAP benefits are typically awarded once per heating or cooling season. If you receive help in winter, you may still qualify for summer cooling assistance, and vice versa. Mark your calendar to reapply each season. Some providers allow you to pre-enroll for the next cycle.

Tools and Resources

Several digital and physical resources are available to support applicants in Fort Worth. Leveraging these tools can simplify the process, reduce stress, and improve outcomes.

Official State Resources

The Texas Health and Human Services Commission (HHSC) maintains the authoritative source for LIHEAP guidelines, forms, and provider directories. Visit hhs.texas.gov/services/health-energy-assistance to access:

• Downloadable application forms in English and Spanish
• Eligibility calculators
• Monthly funding updates
• Language assistance options

Local Community Portals

Many Fort Worth-based nonprofits offer digital tools to assist applicants:

• United Way of Tarrant County – Offers a 2-1-1 online portal where you can search for energy assistance, food, housing, and transportation services in one place.
• Community Action Partnership of Tarrant County – Provides a mobile-friendly application interface and live chat support during business hours.
• Fort Worth Public Library – Offers free public computers, Wi-Fi, and staff assistance with completing online applications at any branch.

Energy Bill Analysis Tools

Understanding your energy usage can help you qualify for higher assistance levels and identify areas for conservation. Use these free tools:

• Energy Star Bill Calculator – Compares your bill to regional averages based on home size and appliance use.
• TXU Energy’s Home Energy Analyzer – Provides personalized tips for reducing consumption.
• Texas Power Explorer – A state-run tool that shows historical pricing trends and helps you anticipate seasonal costs.

Document Scanning and Storage Apps

For applicants submitting documents digitally, these apps ensure clarity and organization:

• Adobe Scan – Converts phone camera images into clean, searchable PDFs.
• Google Drive – Create a dedicated folder labeled “LIHEAP 2024” to store all documents securely.
• Microsoft Lens – Automatically crops and enhances images of paper documents for easy upload.

Energy Efficiency Resources

Many LIHEAP recipients qualify for no-cost weatherization services. Contact your provider to inquire about:

• Free attic insulation installation
• Sealing air leaks around windows and doors
• Energy-efficient light bulb replacement
• Smart thermostat installation (if eligible)

These upgrades can reduce future energy bills by 20–30%, making LIHEAP assistance more sustainable over time.

Real Examples

Real-life stories illustrate how LIHEAP transforms lives in Fort Worth. These examples reflect common scenarios and outcomes experienced by actual applicants.

Example 1: Single Mother with Two Children

Jessica, a 32-year-old single mother working part-time at a local grocery store, applied for LIHEAP in March 2024 after her electricity bill increased by 40% due to extended heatwaves. Her household income was $38,000 annually—below the 150% poverty threshold. She submitted her application online through United Way of Tarrant County with her pay stubs, lease agreement, and recent utility bill. Within six days, she received approval for $320 in cooling assistance. The payment was applied directly to her CPS Energy account, eliminating her overdue balance. Jessica also enrolled in a free energy efficiency workshop, where she received LED bulbs and weather stripping for her windows. Her next bill dropped by $45.

Example 2: Elderly Veteran on Fixed Income

Robert, a 71-year-old U.S. Army veteran living on Social Security, struggled to pay his gas bill during the winter of 2023. His fixed income of $1,200 monthly didn’t cover rent, medication, and heating. He visited the Community Action Partnership office in person, where a case worker helped him complete the application using his SSA-1099 form and gas bill. He was approved for $410 in heating assistance. Because he received SSI, he was also referred to a home repair program that fixed his drafty front door and replaced his old furnace filter. Robert now receives annual reminders to reapply and has not missed a payment since.

Example 3: Family Facing Utility Disconnection

The Garcia family—parents and three children—received a disconnection notice from their electric provider in July 2024. They had recently lost one parent’s income due to job loss. They walked into Fort Worth Housing Solutions with their most recent pay stubs, a letter of termination, and their utility notice. Staff expedited their application under emergency conditions. Within 48 hours, they were approved for $500 in emergency cooling assistance. The provider paid the utility company directly, and the disconnection was canceled. The family was also enrolled in a six-month budgeting course offered by the agency.

Example 4: Renters Without Utility Account in Their Name

Maria, a 28-year-old renter, was told she couldn’t apply for LIHEAP because the electric bill was under her landlord’s name. She contacted North Texas Food Bank, which confirmed that renters are eligible if they can prove they pay for utilities. Maria provided her lease agreement, which included a clause stating she was responsible for electricity, and a signed letter from her landlord confirming monthly payments. Her application was accepted, and she received $280 in assistance. She now keeps copies of all utility-related documents in a binder for future applications.

FAQs

Who qualifies for LIHEAP in Fort Worth?

Households with income at or below 150% of the federal poverty level qualify. This includes renters, homeowners, and mobile home residents. Automatic eligibility extends to those receiving SNAP, TANF, or SSI.

Can I apply if I’m not a U.S. citizen?

Yes. Legal permanent residents, refugees, asylees, and certain qualified non-citizens are eligible. Undocumented immigrants are not eligible, but their U.S.-born children or qualifying family members may still receive benefits.

How much assistance can I receive?

Benefits vary based on income, household size, energy costs, and available funding. Most households receive between $200 and $600 per season. Emergency assistance may be higher in extreme weather conditions.

Do I have to reapply every year?

Yes. LIHEAP is a seasonal program. You must submit a new application each heating and cooling season, even if you received aid previously.

What if my application is denied?

You have the right to appeal. The denial notice will include instructions. Submit a written appeal within 30 days, including any additional documentation that supports your case. A hearing may be scheduled.

Can I apply for both heating and cooling assistance in the same year?

Yes. LIHEAP provides separate benefits for winter heating and summer cooling. You may qualify for both if your income and circumstances meet the criteria for each season.

Is there a deadline to apply?

There is no fixed deadline, but funding is limited. Applications are accepted until funds are exhausted. Apply as early as possible to avoid disappointment.

Will LIHEAP pay my entire bill?

Usually not. LIHEAP is designed to provide partial assistance to reduce burdens, not cover full costs. However, in cases of extreme hardship or emergency, larger grants may be awarded.

Can I apply if I have a past due balance?

Yes. In fact, many applicants apply specifically to avoid shutoffs. LIHEAP can pay arrears, but only if the account is still active and not yet disconnected.

How long does it take to get approved?

Standard processing takes 7–14 days. Emergency applications (e.g., disconnection notice within 10 days) are processed within 48–72 hours.

Do I need to be behind on my bill to qualify?

No. You can apply even if you’re current on payments. Applying early helps prevent future financial stress.

Can I apply for someone else?

Yes, if you are a legal guardian, authorized representative, or caregiver with written consent. You’ll need to provide documentation of your relationship to the applicant.

What happens if I move to a new address?

Notify your LIHEAP provider immediately. Your benefits are tied to your utility account and location. You may need to reapply if you move outside the service area.

Can I get help with propane or wood stove fuel?

Yes. LIHEAP covers all primary heating sources, including propane, oil, kerosene, and wood, as long as they are used for primary home heating and documented on your utility bill or provider statement.

Does LIHEAP cover water or internet bills?

No. LIHEAP is strictly for heating and cooling energy costs. However, other programs like Lifeline or the Affordable Connectivity Program may assist with communication services.

Conclusion

Applying for LIHEAP in Fort Worth is a straightforward process when approached with preparation, patience, and the right information. For thousands of residents, this program is a lifeline—preventing utility shutoffs, reducing financial strain, and promoting healthier living environments. Whether you’re a working parent, a senior on a fixed income, or a renter struggling with rising energy costs, LIHEAP exists to support you.

By following the step-by-step guide, adhering to best practices, using available tools, and learning from real-life examples, you can navigate the system confidently and secure the assistance you need. Remember: eligibility is based on need, not circumstance. If you qualify, you deserve help. Don’t hesitate to apply, even if you think you might not make the cut—many applicants are surprised by the level of support they receive.

As energy costs continue to rise, the importance of programs like LIHEAP grows. Take the first step today—gather your documents, locate your local provider, and submit your application. Your home, your health, and your future depend on it.